In the case of a planned admission, you would have first consulted a doctor who in turn would have advised you on the probable date of hospitalization. In such a case, you must apply for an approval of the estimated hospital expenses directly with Medi Assist at least 72 hrs prior to the date of hospitalization. TPA desk or Hospital executive may assist you in filling up the form and the same shall be sent to Medi Assist.
Your claim would be assessed in the light of the policy issued to you by your insurance company and a letter of authorization will be issued to the hospital authorizing the patient's treatment. Once the Authority letter is sent to the hospital from Medi Assist, you need not pay to the hospital. Medi Assist will pay your hospital bills up to the amount authorized in the Authority letter.